Terms of Service
These Terms of Service (hereinafter referred to as the “Terms”) apply to all web pages, apps,
software, and online services accessible through such pages and apps provided by
VENTAON (hereinafter the “Services”).
By agreeing to these Terms, you and VENTAON consent to resolve most disputes
individually and not through class arbitration, class actions, representative actions, or jury
trials. If you do not wish to arbitrate a dispute with VENTAON, you may opt out, and certain
VENTAON-specific exceptions may apply.
Every provision within these Terms is important and should be read carefully. Particular
sections are emphasized for attention as they may affect your legal rights and obligations.
Our Services do not offer gambling with real money or the chance to win real money or
tangible prizes. Nothing of actual monetary value can be won while playing the app.
If you do not agree to these Terms, you may not use our Services.
Last Updated: May 2025
1. Additional and Updated Terms
(a) Additional Terms: Some services may be subject to separate or additional terms,
conditions, guidelines, policies, or rules (including game-specific rules), which we may refer
to as “Supplemental Terms.” These become part of your agreement with us. Users must
review and accept these terms as applicable.
(b) Updates to Terms: We may revise these Terms from time to time. The “Last Updated”
date indicates the most recent revision. We may notify users of changes through the
Services or by updating this date. Continued use of the Services after changes are
announced implies your acceptance of the revised Terms. If you do not agree with the
updated Terms, you must stop using the Services.
2. Eligibility and Usage Restrictions
(a) We may impose age restrictions on the use of the app.
(b) You must be at least 21 years old to play our games.
(c) If prompted for your age within our games, you must enter it truthfully. If you are a minor
(under the legal age in your country), you may only use our Services under the supervision
and agreement of a parent or legal guardian.
(d) Parents or legal guardians bear full responsibility for the use of our Services (including
app usage and in-app purchases) by minors. If you believe a minor is using our Services
without appropriate consent, please contact us.
(e) If it is determined that a user does not meet the eligibility requirements, we may
immediately suspend their account without notice. After verification, the account may be
deleted.
(f) Users may only use our Services for personal and non-commercial entertainment
purposes.
3. User Information and Accounts
(a) We may collect specific user information when you access or use our Services.
(b) By providing user information in connection with Service use, you agree to receive
emails, SMS, messages, and other types of promotional or marketing communications from
us.
(c) Some Services may require you to create an account. You must not share your account
or allow others to use it. Please update your account information promptly if anything
changes. Maintain the security of your account and report any unauthorized access to us
immediately. We reserve the right to request modifications or reclaim accounts that may
infringe upon third-party rights.
4. User Content
(a) You may create, post, store, or share content (including reviews, messages, text,
graphics, photos, videos, and other materials or data – collectively “User Content”) with other
users via our Services.
(b) If you choose to make your information public through the Services, you are solely
responsible for the consequences.
(c) Commercial use or exploitation of user content for profit, beyond general posting and
sharing, is prohibited.
(d) You may voluntarily submit feedback, including questions, suggestions, ideas, or other
original content or information (collectively, “Feedback”) through our Services or by other
means.
(e) Any Feedback you voluntarily submit may be used by us for any purpose—commercial
or otherwise—at our sole discretion, without compensation or acknowledgment. By
submitting Feedback, you agree to this.
(f) All enhancements or developments based on Feedback are the sole property of
VENTAON, and you understand that such Feedback will not be treated as confidential.
5. Prohibited Conduct
(a) Users are prohibited from using unauthorized software—including automated programs,
macros, cheat programs, hacks, or mods—that provide unfair advantages or enable
unintended use of the Services.
(b) Users must not exploit, share, or promote knowledge of technical errors, glitches, bugs,
or unintended benefits in the app. If such issues arise, they must be reported to us
immediately.
(c) In addition to the specific prohibitions listed in these Terms, users must not engage in
general conduct that is prohibited during the use of the Services, nor may they encourage or
assist others to do so.
Prohibited actions include but are not limited to:
● Violating these Terms, other applicable agreements, supplemental terms, laws,
contracts, intellectual property rights, or other third-party rights
● Illegally collecting or soliciting other users’ personal information
● Accessing the Services under the minimum age as defined
● Sharing or transferring user account information without our permission
● Impersonating someone else or falsely claiming affiliation with a person or
organization
● Using multiple accounts under the same identity
● Modifying the Services, removing proprietary notices, or creating derivative works
based on our Services
● Reverse-engineering the Services, discovering or disclosing source code, or
bypassing access restrictions and security features
● Data mining, scraping, or extracting data from the Services
● Using accessible data for developing, training, fine-tuning, or validating AI systems or
models or for other purposes not expressly stated in the Terms
● Developing or using software to interact with our Services without our permission
● Creating or using an API not provided by us
● Accessing or using the Services to design or develop similar or competitive offerings
● Using the Services for illegal, defamatory, offensive, obscene, pornographic, vulgar,
implicit insults, threats, violent, privacy-invading, inciting, or discriminatory content
● Participating in criminal activities
● Making statements or claims that do not reflect your honest opinion or personal
experience
● Disclosing third-party personal information without consent
● Uploading files or content that contain viruses, malicious code, or disrupt or destroy
functionality
● Taking any action that, in our reasonable judgment, interferes with others’ use or
enjoyment of the Services
6. Virtual Items
(a) Virtual credits, coins, points, bonuses, and stats obtained within the Services (collectively,
“Virtual Data”) are part of the Services and can only be accessed through the Services.
(b) Virtual items are not prepaid payment instruments and do not carry any real-world
monetary value. Virtual Data cannot be exchanged or converted into real-world money,
goods, or items of value.
(c) Prices and availability of Virtual Data are subject to change without notice. We reserve
the right to reject any purchase or acquisition requests.
(d) The performance of Virtual Data may change at any time with or without notice, and we
are not liable for such changes.
(e) Virtual Data may not be transferred, sold, resold, traded, rented, or gifted.
(f) Trading, purchasing, or selling Virtual Items on e-commerce websites is strictly
prohibited.
(g) We are not responsible for any claims or damages arising from unauthorized
transactions involving Virtual Data.
(h) You may withdraw your purchase of Virtual Data within 14 days of purchase (the
“Withdrawal Period”), provided the items have not been used. However, this does not apply
to simple credit purchases.
7. Returns and Refunds
(a) All transaction fees are non-refundable to the fullest extent permitted by law. Charges not
initiated by the user’s own account are not eligible for return or refund to another account.
(b) If a user does not receive Virtual Data for which payment was properly made, or if
incorrect amounts are charged, the user may request a refund or correction at any time.
(c) For payments made through third-party platforms, please refer to the respective support
pages:
▸ Google Play Store Refund Page
8. Indemnity
(a) If you reside outside the UK, European Economic Area, or Australia:
To the maximum extent permitted by applicable law, you agree to indemnify and hold
harmless our parent company, subsidiaries, affiliates, and each of their respective officers,
directors, agents, contractors, partners, and employees from and against any and all
liabilities, costs, expenses, damages, penalties, losses, or obligations (including reasonable
attorneys’ fees) of any kind or nature arising from or related to:
(A) your access to or use of the Services or conduct in connection with the Services;
(B) your user content or feedback;
(C) your violation of these Terms; or
(D) your infringement, misappropriation, or violation of the rights of others (including
intellectual property or privacy rights).
We reserve the right, at our sole discretion, to assume the defense or settlement of any
third-party claims, demands, suits, or proceedings. This indemnity is in addition to, and not in
lieu of, any other remedies we may have.
(b) If you reside in the UK, European Economic Area, or Australia:
To the fullest extent permitted by law and without prejudice to any other remedies available
to us, you agree to indemnify us for reasonable losses, costs, or expenses incurred by us
resulting from:
(A) your breach of these Terms or lawful instructions in connection with your access to or
use of the Services;
(B) your user content or feedback;
(C) your infringement, misappropriation, or violation of any third-party rights.
We reserve the right to control the defense or settlement of any third-party claims at our
reasonable discretion.
9. Disclaimers
(a) Your use of our Services and all content or materials provided through the Services is at
your own risk.
(b) We do not represent or warrant that the Services or the content provided through the
Services are accurate, complete, reliable, up-to-date, error-free, or available perpetually.
(c) While we strive to keep the Services secure, we do not guarantee or warrant that the
Services or content provided are free of harmful components or content.
(d) You assume all risks associated with the quality and performance of the Services and
any content provided by us.
10. Limitation of Liability
(a) If you reside outside the UK, European Economic Area, or Australia:
To the maximum extent permitted by law, we and other parties disclaim all liability for any
indirect, consequential, exemplary, incidental, punitive, or special damages, or any loss of
profits, data, or goodwill, regardless of the legal theory (contract, tort, negligence, strict
liability, warranty, or otherwise), even if we or others have been advised of the possibility of
such damages.
The total liability of us and other parties for any claim arising out of or relating to these Terms
or the Services, regardless of the form of the action, is limited to the greater of $50 or the
amount you paid to us for the Services in the 90 days prior to the event giving rise to the
claim.
Nothing in these Terms limits or excludes our liability for gross negligence, fraud, willful
misconduct, or any other liability that cannot be excluded or limited under applicable law.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
(b) If you reside in the UK, European Economic Area, or Australia:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by
our negligence or for any liability which cannot be excluded or limited under applicable law.
To the maximum extent permitted by law and without prejudice to any legal rights you may
have under the laws of your country of residence, we and other parties shall not be liable for
any damage or loss arising from: (A) your breach of these Terms or misuse of the Services;
(B) system failures, software or hardware errors, bugs, viruses, or other issues that cause
damage to your equipment, data loss, or service interruptions, except where due to our
failure to exercise reasonable care and skill in providing defective digital content (in which
case we will cover the reasonable cost of repair or replacement); (C) events beyond our
reasonable control including strikes, lockouts, industrial disputes, failure of public services or
communication networks, epidemics, natural disasters, war, riots, civil commotion, malicious
damage, or interruptions of operations or communications; or (D) any act, omission, default,
breach, or failure by third parties.
In no event will we be liable for any indirect, consequential, exemplary, incidental, punitive,
or special damages or loss of data or goodwill.
Our maximum liability to you under these Terms, whether in contract, tort (including
negligence), or otherwise, arising from a single event or a series of related events, is limited
to the greater of: (A) €50 (fifty euros); or (B) the amount you paid to us for the Services in the
90 days prior to the first claim giving rise to liability.
11. Dispute Resolution and Individual Arbitration Agreement
Please read this section carefully. It requires you and us to resolve most disputes and
claims individually through arbitration and limits the ways in which you can seek relief from
each other. This arbitration agreement prohibits you and us from bringing lawsuits in court or
having a jury trial.
You and we acknowledge that the terms of this section are intended to reduce the financial
burden of resolving disputes and are not intended to delay resolution of any party’s claim.
If your country of residence is the United Kingdom or a member of the European Economic
Area, nothing in this provision excludes or limits any legal rights you may have as a
consumer under the laws of your country of residence.
By agreeing to these Terms, you and we agree that all past, present, and future disputes,
claims, or causes of action (including non-contractual disputes, claims, or causes of action)
between you and us arising out of or related to these Terms, the Services, the formation of
these Terms, or your relationship with us or our licensors, distributors, suppliers, or agents
(including but not limited to application stores or platforms through which the Services are
accessed or downloaded), whether arising before or after your agreement to these Terms,
will be handled in accordance with the procedures described below. You and we agree not to
bring or participate in class actions, class arbitrations, mass actions, or representative
actions in court or arbitration.
(a) Informal Dispute Resolution.
If you have a dispute with us or we have a dispute with you, you and we must first try to
resolve the dispute informally to achieve faster resolution and reduce costs. You and we
agree to engage in good faith negotiations for 60 days from the date one party receives
written notice of a dispute (the “Dispute Notice”) or for a longer period mutually agreed upon
in writing (including via email) (the “Informal Resolution Period”). You must send the Dispute
Notice through our contact form, and we will send the Dispute Notice to you using the
contact information you have provided. The Dispute Notice must include: (i) the name,
mailing address, email address, and phone number of the party (your account details if it's
you); (ii) a reasonably detailed description of the factual and legal basis of the dispute; and
(iii) a good faith calculation of the damages or other relief sought, including specific remedies
being requested.
The Dispute Notice is only valid if it relates individually to the party submitting it and is not
filed on behalf of multiple parties.
The Informal Resolution Period is intended to allow the recipient of the Dispute Notice to
make a fair and fact-based settlement offer. Neither party may initiate arbitration or a lawsuit
(if permitted) before the end of the Informal Resolution Period. Both parties agree to meet
via phone or video call during this period to attempt informal resolution. If represented by
counsel, lawyers may attend the meeting, but both parties must actively participate. If the
dispute is not resolved informally, either party may proceed with arbitration (if permitted) or
litigation. Failure to fulfill the prerequisite conditions may result in dismissal and
reimbursement of legal fees. Any settlement amount offered during the Informal Resolution
Period may not be disclosed to the arbitrator or court until a final award is determined.
(b) Agreement to Arbitrate.
By agreeing to these Terms, you and we agree to resolve all unresolved disputes through
final and binding arbitration, as described below, except where otherwise required by
applicable law.
(c) Right to Opt Out of Arbitration.
You may opt out of the arbitration agreement by sending a written opt-out notice via our
contact form within 30 days of first agreeing to the Terms. The opt-out notice must include
your full name, a clear statement of your intent to opt out, your signature, and the date. You
may send it as a PDF, photo, or other clear format via email. Opting out of arbitration will not
limit your ability to use the Services, and neither you nor we will be obligated to arbitrate
disputes. If a previous arbitration agreement was in effect, it will continue to apply to disputes
occurring under those terms.
(d) Arbitration Procedure and Fees.
If your country of residence is not South Korea, arbitration will be conducted under the
Korean Commercial Arbitration Board (KCAB) and governed by Korean Law No. 16918. If
this law is deemed inapplicable, arbitration will still proceed under Korean Law No. 16918.
You agree that this arbitration agreement constitutes an international arbitration agreement
under Article 3 of the International Commercial Arbitration Act. Korean legal rules can be
found at https://www.law.go.kr/. The arbitration will be conducted individually by a sole
arbitrator in accordance with modified rules under these Terms. The arbitration will be held in
English in Jeonju, South Korea, or remotely via phone or electronic means at your request.
KCAB rules will apply to arbitration fee payments.
Regardless of your residence, you and we agree that: (A) the arbitrator is bound by these
Terms, (B) the arbitrator has exclusive authority to determine arbitrability, and (C) all
arbitration proceedings and awards will be confidential. Disclosure to third parties is
prohibited except to legal, accounting, or financial advisors who are bound by the same
confidentiality, or when required to pursue or enforce a legal right, to confirm or enforce an
award, or as required or permitted by law.
12. Governing Law and Judicial Forum for Disputes
If your country of residence is the United Kingdom or a member of the European Economic
Area, nothing in these Terms affects your legal rights as a consumer under the laws of your
country, including the right to challenge termination or suspension of your account or user
content due to a breach of these Terms.
If you reside in the United States, these Terms, your use of the Services, and your
relationship with us (including disputes) are governed by the laws of South Korea, without
regard to conflict of law principles. The arbitration agreement, including its scope and
enforcement, is governed by the U.S. Federal Arbitration Act, regardless of conflict of law
principles. You and we agree that these Terms affect interstate commerce.
If you reside outside the United States, unless otherwise required by law, these Terms, your
use of the Services, and all related disputes, including the arbitration agreement, are
governed by the laws of South Korea, without regard to conflict or choice of law principles.
Judicial Forum for Disputes.
Unless otherwise required by applicable law, you and we agree that any dispute not subject
to arbitration and not permitted in court must be brought exclusively in the competent courts
located in Jeonju, South Korea. You and we consent to the jurisdiction and venue of these
courts. Notwithstanding the above, either party may file in court to enforce arbitration or an
arbitration award.
13. Contact Us
The company entering into these Terms with you for app or other service use is VENTAON.
For questions, comments, or concerns regarding these Terms or use of the Services, contact
us at ventaon@gmail.com. As communication may not be secure, do not include payment
or other sensitive information in your messages.